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This Shangri-La Hotel is located in one of the tallest buildings in the Jiangsu province, the nearest airport is Suzhou Airport, followed by Hongqiao International Airport, and Pudong International Airport. Local attractions include Zhouzhuang, and Hanshan Temple.

Hotel amenities include a fitness center, whirlpool, indoor swimming pool, two tennis courts, putting green, spa, massages, aerobics, karaoke room, sauna, four restaurants, two bars, 24-hour room service, babysitting services, business center, city shuttle service, free shoe shine service, florist, currency exchange, gift shop, laundry services, library, parking, postal services, safe deposit box, shopping arcade, and a tour desk.

Guest rooms feature high-speed Internet access, coffeemakers, electronic safes, work desks, telephones, minibars, and satellite TVs.

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